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A wide news-style photograph of rescue workers and residents sifting through the rubble of a partially collapsed building on a dusty city street at dawn.

World dusts off its last serviceable condolence

As agencies argue over whether western Colombia was hit by a 6.8 or a 7.4, diplomats reach for a phrasebook last updated in Caracas seven weeks ago

Magnus Worldweary3 min read

As Colombia reels from a major earthquake and agencies squabble over whether it was a 6.8 or a 7.4, SnarkWire uncovers the real crisis: the world has run out of fresh ways to say sorry, and someone forgot to update the placeholder.

Reports overnight describe a powerful earthquake tearing through western Colombia, though precisely how powerful depends entirely on which agency you ring first. The Colombian Geological Service initially reported a magnitude of 6.7, but later raised the reading to 7.4, which is either a rounding error or an entirely different geological event, depending on your appetite for institutional candour. Tremors were felt as far away as Bogotá, with residents evacuating homes and buildings across several parts of the country and into neighbouring Ecuador, and the epicentre was placed near San José del Palmar, roughly 400 kilometres west of the capital. One is reminded, inevitably, of the fact that this comes only weeks after two powerful earthquakes struck neighbouring Venezuela in late June — a coincidence the region's tectonic plates appear determined to treat as a running gag.

What is not in dispute, however measured, is that this ranks among the country's worst in a generation. Attention among the diplomatic classes turned quickly not to the plates but to the paperwork, after the Bureau of International Solidarity Messaging — a Geneva outfit nobody elected and nobody can quite remember hiring — confirmed it had, once again, reached for the boilerplate. "We simply do not have the creative bandwidth to write bespoke grief every seven weeks," said Mervyn Ashcroft-Pemberton, the Bureau's Head of Empathy Logistics, adjusting a lanyard that appeared to have survived several previous disasters. "What you're calling recycling, we call sympathy economies of scale."

The Bureau's methods came under scrutiny after an eagle-eyed junior clerk in an unnamed foreign ministry noticed that Monday's official statement of solidarity still referred, in paragraph three, to "the resilient people of [COUNTRY_NAME_HERE]" — a placeholder apparently left over from the Venezuela template and never quite swapped out, rather like a wedding speech reused for the wrong sibling. Mr Ashcroft-Pemberton insisted this was a feature, not a fault. "Grief is grief," he said. "The bracket is merely a formality. Frankly it saves everyone's blushes when the next one comes along, and it will."

A generic government press-conference room: an empty podium bearing no insignia, a large blank projector screen behind it, rows of empty chairs and a scatter.

Not everyone in the sector is satisfied with mass production. A rival consultancy, Bespoke Condolence Ltd, has begun pitching what it calls "artisan grief, hand-poured," to any government willing to pay for the privilege of an original adjective. "Off-the-shelf sorrow is why nobody believes a word of it anymore," said the firm's founder, Persimmon Vale-Whitcombe, over what she described as an emergency breakfast.

"You wouldn't reheat yesterday's lasagne and serve it at a state funeral. Why do it with a condolence statement?" — Persimmon Vale-Whitcombe, Bespoke Condolence Ltd

A subscription service for sorrow

None of this, it should be said, is remotely new. The boilerplate currently doing the rounds traces its lineage back through decades of near-identical telegrams, faxes and now tweets, each one dusted off the moment the ground next decides to misbehave along the same tectonic seam that has been rattling this stretch of the Andes since long before anyone thought to invent a Bureau to apologise about it. History, as ever, declines to take notes, preferring instead to let the rest of us discover, one collapsed church facade at a time, that the script barely changes even as the cast, tragically, does.

By Monday evening, officials in Bogotá were still assessing the damage, aftershocks were still being logged, and the Bureau of International Solidarity Messaging had, its spokesman confirmed, already begun drafting next quarter's template — leaving the bracket, for now, blank.

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